Shipping Policy
Shipping policy
Thank you for shopping at hamdanonline.store We are committed to delivering your order with speed and accuracy. Please read the following shipping policy to understand how your order will be processed and delivered.
1. Processing Time:
Orders are typically processed within 1-2 business days after order confirmation. Orders are normally confirmed via automated calls or WhatsApp messages made to our customers and they have the option to either confirm, cancel or ask for the call back from us. During peak seasons or promotional periods, processing times may be slightly extended. You will receive an email notification with tracking information once your order has been shipped.
2. Shipping Methods:
We offer a variety of shipping methods to cater to your needs. Please note that the shipping method selected will determine the delivery time frame.
3. Shipping Costs:
Shipping costs are flat Rs. 250 while the shipping is currently free for orders above a certain amount of order value that may change from time to time.
4. Estimated Delivery Time:
Estimated delivery times vary depending on your location and the shipping method chosen. Standard delivery times range from 2 to 8 working days.
Please note that these are estimated delivery times, and actual delivery times may vary due to unforeseen circumstances such as weather conditions, or other factors.
5. Order Tracking:
Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package's progress.
6. Lost or Damaged Items:
In the rare event that your order is lost or damaged during transit, please contact our customer service team at hamdaanonlinestore@gmail.com or send a message at our WhatsApp number 03485598066 within 1 day of receiving your order. We will work with the shipping carrier to resolve the issue promptly.
7. Change of Shipping Address:
To ensure a smooth delivery process, please double-check and provide accurate shipping information at the time of purchase. If there are any changes or corrections needed, please contact us immediately at hamdaanonlinestore@gmail.com
8. Contact Information:
If you have any questions or concerns regarding our shipping policy, please contact us at hamdaanonlinestore@gmail.com, or WhatsApp number 03485598066.
Thank you for choosing Hamdan online Store
Address:
Rafeeque Building Near Mezan Bank 3rd Floor Liaqat Road Rawalpindi Punjab Pakistan
Po Box 46000 Phone No.051-4807764 Mob:03485598066